Shipping policy
SHIPPING POLICY
At TrinitySmith Superior Merchandise, we are committed to delivering your premium products with care and efficiency.
SHIPPING ZONES
We currently ship to the following regions:
Domestic (United States)
- All 50 states
- Multiple shipping options available: Economy and Standard service
International (27 Countries)
- Europe: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom
- Asia-Pacific: Australia, Hong Kong, Japan, Malaysia, New Zealand, Singapore, South Korea
- Middle East: Israel, United Arab Emirates
- North America: Canada
Africa (64 Countries)
- Comprehensive coverage across the African continent via DHL Express
SHIPPING METHODS & RATES
Domestic US Shipping:
- Economy Shipping: Starting at Free (select items) or $4.90-$19.90
- Standard Shipping: $6.90-$9.90
International Shipping:
- Carrier-calculated rates via USPS and DHL Express
- Rates calculated at checkout based on destination and package weight
PROCESSING & DELIVERY TIMES
Orders are typically processed within 1-2 business days. Delivery times vary by destination:
- Domestic US: 3-7 business days
- International: 7-21 business days depending on location
TRACKING
All shipments include tracking information, which will be sent to your email once your order ships.
INTERNATIONAL ORDERS
International customers are responsible for any customs duties, taxes, or fees imposed by their country. These charges are not included in our shipping rates and are the responsibility of the recipient.
SHIPPING DELAYS
While we strive for timely delivery, we are not responsible for delays caused by carriers, customs processing, or circumstances beyond our control.
QUESTIONS
For shipping inquiries, please contact us through our website.